Privacy Policy

Stoky Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

• Name, email address, phone number, and company information you submit through forms or direct contact.
• Project details, workflow requirements, and operational information you share with us.
• Website usage data such as browser type, device type, pages visited, and general analytics information.
• SMS opt in data, including phone number, consent details, message history, and opt out preferences when applicable.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide services.
• Build, support, and improve automations, integrations, workflows, and related systems.
• Send administrative updates, service messages, and support communications.
• Send SMS messages when you have provided consent to receive them.
• Maintain security, prevent misuse, and improve website performance.

3. SMS Communications

If you opt in to receive SMS messages from Stoky Solutions, you may receive customer support updates, onboarding messages, reminders, account notifications, or operational follow ups. Message frequency varies. Message and data rates may apply. You can reply STOP to opt out at any time and HELP for assistance.

SMS consent is not shared with third parties or affiliates for their marketing purposes.

4. How We Share Information

We do not sell your personal information. We may share information with trusted service providers that help us operate our website, communications, systems, and services, but only to the extent necessary to support our business operations. We may also disclose information if required by law or to protect our rights and systems.

5. Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure.

7. Your Choices

• You may request access to, correction of, or deletion of your personal information, subject to applicable law.
• You may opt out of SMS by replying STOP.
• You may contact us to update your communication preferences.

8. Third Party Services

Our website and services may rely on third party platforms, integrations, hosting providers, analytics tools, and communication services. Their handling of information is governed by their own policies and terms.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact

If you have questions about this Privacy Policy or your data, contact us at hello@stokysolutions.com.